PRIVACY POLICY

Last Updated: March 20, 2025


1. Introduction

This Privacy Policy explains how Omaer Bay ("we," "us," or "our") collects, uses, shares, and protects your information when you use our website and services. We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) (in Dutch: Algemene Verordening Gegevensbescherming or AVG) and other applicable Dutch and European Union data protection laws.

We are established in the Netherlands and process all data in compliance with Dutch and EU regulations.

2. Information We Collect

2.1 Information You Provide

When you book a consultation or complete our assessment forms, we may collect:

  • Contact information (name, email, phone number)
  • Business information (company name, industry, size, revenue range)
  • Business challenges and goals
  • Current systems and processes
  • Business metrics and KPIs
  • Any additional information you choose to share

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and settings
  • Website usage data
  • Cookies and similar technologies

3. How We Use Your Information

We use your information for the following purposes:

  • Providing our consultation services
  • Analyzing your business to identify AI opportunities
  • Processing payments
  • Communicating with you about our services
  • Improving our website and services

3.1 AI-Powered Analysis

We use artificial intelligence tools to analyze the information you provide and generate personalized recommendations. This may involve processing your data through third-party AI services (such as OpenAI or Anthropic).

4. Legal Basis for Processing

We process your information based on the following legal grounds:

  • Performance of a contract when we provide our services
  • Legitimate interests in operating our business
  • Your consent, where specifically requested
  • Compliance with legal obligations

5. Data Sharing and Disclosure

We may share your information with:

  • Service providers who help us deliver our services
  • AI processing tools (with appropriate safeguards)
  • Payment processors for transaction processing
  • Legal authorities when required by law

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your information. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Under the GDPR, you have the following rights:

  • Right to access the personal information we hold about you
  • Right to rectification of inaccurate or incomplete information
  • Right to erasure of your personal information ("right to be forgotten")
  • Right to restriction of processing of your information
  • Right to data portability
  • Right to object to processing of your information
  • Right to withdraw consent (where processing is based on consent)
  • Right not to be subject to automated decision-making, including profiling

To exercise these rights, please contact us at legal@omaer.ai

If you are unsatisfied with our response, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at https://autoriteitpersoonsgegevens.nl.

9. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data outside the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by using specific contracts approved by the European Commission that give personal data the same protection it has in Europe.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

11. Cookie Policy

Our Cookie Policy is available here and forms an integral part of this Privacy Policy. It provides detailed information on how we use cookies and similar technologies on our website.

12. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If we learn we have collected personal information from a child, we will take steps to delete this information as soon as possible.

13. Data Controller

Spacecrate is the data controller responsible for your personal information. We are registered in the Netherlands with our registered office at Jan van Galenstraat 179.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at legal@omaer.ai.

For data protection matters, you can contact us directly at privacy@omaer.ai.

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