Interactive Training Simulations

Healthcare provider needing to train staff on 35+ patient interaction scenarios with limited resources
82
% reduction in production time
2.1
FTE saved
35
training scenarios
27
% improvement in staff competency

Challenge

A healthcare provider needed to train staff on 35+ patient interaction scenarios with limited resources. Traditional role-playing sessions were inconsistent, difficult to scale, and couldn't provide enough practice opportunities, resulting in variable staff performance in real patient interactions.

Solution

An AI video generation platform for creating interactive training scenarios using D-ID, Elai.io, Runway, and their learning management system that:

  • Created realistic patient interaction simulations with diverse scenarios
  • Generated branching conversation paths based on staff responses
  • Featured diverse virtual patients with various communication styles
  • Provided immediate feedback on interaction approaches
  • Tracked performance metrics to identify training needs
  • Allowed unlimited practice in a safe learning environment

Implementation

The implementation was completed in 8 weeks:

  1. Clinical scenario development with healthcare professionals
  2. Conversation tree mapping for each training scenario
  3. Virtual patient creation with appropriate emotional expressions
  4. Feedback mechanism development based on best practices
  5. Integration with staff training records and competency tracking

Results

  • Training video production time reduced by 82%
  • 2.1 FTE saved in instructional design and training delivery
  • Training scenarios expanded from 12 to 35
  • Staff competency scores improved by 27%
  • Patient satisfaction with staff interactions increased by 18%

Compliance Benefit

The system included specific modules addressing regulatory compliance requirements, ensuring consistent training on mandatory topics.

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